Republic of Ireland & Northern Ireland Orders Via DPD or An Post
Orders placed in the Republic of Ireland and Northern Ireland will be dispatched on the same day if ordered before 3pm on Monday to Thursday, or dispatched the next day if received after 3pm.
Orders should be received by the customer within 2-3 working days. Orders placed on a Friday and over the weekend will be dispatched on the Monday, or orders placed the day before or on bank holidays will be dispatched on the next available day.
Bank Holidays include: St. Patrick's Day, Easter Monday, May Bank Holiday, June Bank Holiday, August Bank Holiday, October Bank Holiday, Christmas Day, St. Stephen's Day and New Year's Day.
Any item(s) undelivered by our courier partners must be received back in order for us to issue a refund or resend the item(s). If an item(s) is lost during the delivery process then refunds can only be issued once the case is closed with our delivery partners.
**Please note that our courier currently does not deliver to Parcel Motel**
United Kingdom(Mainland) Orders Via DPD or An Post
Orders placed in the UK(Mainland only), are subject to a delivery charge of €25. All orders received before 3 pm Monday to Thursday will be dispatched on the same day. Please allow 3-5 working days for delivery. Orders placed on Friday and over the weekend will be dispatched on Monday or Tuesday if on a bank holiday.
BREXIT
Please note that due to Brexit there may be delays receiving your order. Additional charges may also be added at the time of delivery that may include VAT or customs & excise duties that are beyond our control. Similar charges may apply if you wish to return any item relating to import transport fees.
IMPORTANT INFORMATION
Please ensure that your delivery address is correct, as we cannot redirect items once dispatched. For security purposes, we may need to contact card providers to confirm your details.
During periods of sale, some delays can occur or some items may be out of stock. Every effort is made to limit these occurrences.
RETURNS INFORMATION
At GALVIN For Men, we want you to be happy with your purchase. If something isn't quite right, we're happy to help.
Online Returns — 28 Days
We offer 28-day returns on eligible purchases made online at galvinformen.com, starting from the date you receive your order.
If you've ordered the wrong size, changed your mind or decided an item isn't for you, you can return it within 28 calendar days.
Items returned under our voluntary change-of-mind policy must be unworn, unused and in their original resaleable condition, with all tags attached and original packaging intact.
Please take care when trying on clothing and avoid makeup, fragrance or deodorant that could leave marks or scents.
In-Store Returns — 14 Days
Purchases made directly in our Mullingar store are subject to a separate 14-day returns policy, starting from the date of purchase.
For change-of-mind returns, items must be unworn, unused and in their original resaleable condition, with tags attached and proof of purchase provided.
Exchanges or store credit may be offered at our discretion.
Refunds are not automatically offered for change-of-mind purchases made in-store.
This does not affect your statutory consumer rights.
Returns Postage
We do not currently offer free returns for change-of-mind purchases.
Customers are responsible for the cost of returning unwanted items by post or courier.
Alternatively, online purchases can be returned directly to our Mullingar store.
If an item is faulty, damaged or incorrectly described, we will cover reasonable return costs where required by law.
Exchanges
If you've ordered the wrong size or colour online, we recommend placing a new order for your preferred item.
You can then return the original item within the 28-day online returns period for a refund, subject to our returns conditions.
Refunds
Eligible online refunds will be made to the original payment method once returned items have been received and inspected.
We aim to process refunds promptly and normally within 14 days of receiving returned goods.
Where an online order is cancelled under statutory consumer rights, eligible standard delivery charges will also be refunded in accordance with applicable law.
Your bank or card provider may require additional time to complete the refund.
Returns Exceptions
Certain sealed products may be excluded from change-of-mind returns once their hygiene seals have been broken, where permitted by law. This may include qualifying sealed underwear.
Fragrances must be returned unused and in their original condition. Any restriction on opened fragrances applies only where permitted by law.
These exclusions do not affect your statutory rights concerning faulty or incorrectly described goods.
How to Return an Online Order
You can return an online purchase:
- In person at our GALVIN For Men store in Mullingar.
- By An Post.
- By a postal or courier service of your choice.
Please include your order number and the completed returns form enclosed with your order.
We recommend using a tracked postal service and retaining proof of postage.
Please note: Purchases made directly in-store must be returned to the store.
Returns Address
Returns Department
GALVIN For Men
53 Oliver Plunkett Street
Mullingar
Co. Westmeath
N91 K37F
Ireland
Your Statutory Rights
For most online purchases, consumers have a statutory right to cancel within 14 days of receiving their goods, followed by a further 14 days to return them after notifying the retailer.
Our voluntary 28-day online returns policy is offered in addition to these rights.
Nothing in this policy affects your statutory consumer rights.
For further details, please see our full Returns & Refunds Policy.
