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At GALVIN For Men, we want you to be happy with your purchase. If something isn't quite right, we're happy to help.
We offer28-day returns on eligible purchases made online at galvinformen.com.
If you've ordered the wrong size, changed your mind or decided an item isn't for you, you can return it within 28 calendar days of receiving your order.
To qualify for a change-of-mind return under our voluntary policy, items must be unworn, unused and in their original resaleable condition, with all tags attached and original packaging intact.
Please take care when trying on clothing and avoid makeup, fragrance or deodorant that could leave marks or scents.
For returns made under statutory cancellation rights, any deduction for excessive handling will be made only where permitted by law.
We do not currently offer free postal returns for change-of-mind purchases.
Customers are responsible for the cost of returning unwanted items by post or courier. Alternatively, online purchases can be returned directly to our Mullingar store.
Where goods are faulty, damaged or incorrectly described, we will cover reasonable return costs where required by law.
Certain sealed products may be excluded from change-of-mind returns once their hygiene seals have been broken, where the applicable legal exemption applies. This may include qualifying sealed underwear.
Fragrances must be returned unused and in their original condition. Any restriction on opened fragrances applies only where permitted by law.
Hats and caps may be returned under our standard returns conditions.
These exceptions do not affect statutory rights concerning faulty or incorrectly described goods.
If you've ordered the wrong size or colour, we recommend placing a new order for your preferred item.
You can then return the original item within the 28-day returns period for a refund, subject to the applicable returns conditions.
This helps ensure your preferred size or colour doesn't sell out while your return is being processed.
Once returned items have been received and inspected, eligible refunds will be made to the original payment method.
We aim to process refunds promptly and normally within 14 days of receiving returned goods.
For online orders cancelled under statutory consumer rights, we will reimburse eligible payments, including the original standard delivery charge, in accordance with applicable law. We may withhold reimbursement until the goods are received or evidence of their return is provided, where permitted.
Additional costs for premium or express delivery services are generally not refundable beyond the standard delivery charge.
Your bank or card provider may require additional time to complete the refund.
If an item is faulty, damaged or not as described, please contact us so we can resolve the issue.
Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy under consumer law.
Your statutory rights are not restricted by our 28-day returns policy.
Online purchases can be returned:
Directly to our GALVIN For Men store in Mullingar.
By An Post.
By a postal or courier service of your choice.
Please include your order number and completed returns form with the items being returned.
We recommend using a tracked postal service and retaining proof of postage.
Online purchases can be returned to our Mullingar store within the 28-day returns period.
Please bring your order confirmation or dispatch note, along with the items being returned.
Eligible refunds will be made to the original payment method, subject to the applicable returns conditions.
Purchases made directly in our Mullingar store are subject to our14-day in-store returns policy.
If you change your mind about an item purchased in-store, you may return it to the store within 14 calendar days of purchase, accompanied by proof of purchase.
Items must be unworn, unused and in their original resaleable condition, with all tags attached.
Exchanges or store credit may be offered at our discretion.
Refunds are not automatically offered for change-of-mind purchases made in-store.
This does not affect your statutory consumer rights. If an item is faulty, damaged or not as described, you may be entitled to a repair, replacement, refund or other remedy under applicable consumer law, regardless of our 14-day in-store returns period.
Complete the printed returns form enclosed with your online order and include it with your securely packaged return.
Send your parcel to:
Returns Department
GALVIN For Men
53 Oliver Plunkett Street
Mullingar
Co. Westmeath
N91 K37F
Ireland
For most online purchases, consumers have a statutory right to cancel within 14 days of receiving their goods, followed by a further 14 days to return the goods after notifying the retailer.
Our voluntary 28-day online returns policy is offered in addition to these rights.
Nothing in this policy limits your rights under applicable consumer protection legislation.
